By making pivotal crm available via laptops and mobile devicesincluding tablet pcs, pdas, webenabled phones, and other wireless toolscompanies can turn downtime into productive time, which translates into improved. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for organizations that want to use crm strategically by modeling, enhancing and streamlining their unique sales, marketing, and customer service processes. Pivotal crm software puts the ability to costeffectively adjust and innovate in the users hands. Vaultus mobile technologies a leader in enterprise mobility solutions today announced cdc software, a leading enterprise software and services provider, has implemented the vaultus mobiscaler framework with bestinclass security and performance for its pivotal crm solutions to make the pivotal crm advantage available to mobile endusers. Technical overviewpivotal mobile crmtechnical overview executive summary this technical overview is designed to provide technical personnel with a comprehensive overview of pivotal mobile crm solutions, including details regarding system deployment, synchronization, administration, and maintenance. The interface provides a familiar steppingstone for users, and makes the crm software easy to adopt. Chinesecontrolled cdc software joins the bidding war to acquire pivotal, a maker of software for managing customer relationships. Pivotal crm is a customer relationship management crm software system offered by aptean formerly cdc software, an enterprise software and service company headquartered in atlanta, ga. Pivotal crm improves mobile functions cdc software, a crm provider, has started using vaultus mobiscaler in order to better serve users of its mobile crm product. The pivotal crm suite includes software tools for sales force automation sfa, marketing automation and lead management, and customer service automation, as. Pivotal and cdc to merge after both oak investment partners and onyx dropped out of the bidding, pivotal software announced today that it will merge with chinadotcom through its software unit, cdc software cdc. Aptean provides very specific industries with very specific software solutions. Pivotal crm helps to increases revenue by using methodical sales activities that improve success rates and lower costs. Pivotal crm is a customer relationship management crm software system offered by avolin, an enterprise software and service company headquartered in austin texas.
With pivotal crm for ipad, user information is organised into charts, web pages and search. Cdc software was seeing increased demand from customers, particularly in the financial services industry, to access pivotal crm on a windows mobile device, said jason rushforth, senior vice president of north american crm sales, worldwide marketing, and strategic alliances at cdc software. Cdc software launches pivotal handheld solution for the. Unmatched crm flexibility use crm software to create the customer experience you desirewithout compromise. Pivotal crm is built on a highly flexible, based architecture, with a rich set of crm capabilities that support bestinclass mobile sales functionality and multilanguage, global. Pivotal integrates into your operational data and spans your full business.
Secureworks how to sustain growth in a tough economic climatefocus on customers. If cdc is successful in acquiring pivotal, the company will use pivotals crm technology in the midmarket enterprise resource planning suite it is building by acquiring component applications. Net application that allows customizers and administrators to generate custom web services to access pivotal data. Forrester placed cdc software among the leaders in crm suites because of a flexible, quicktoimplement solution. Cdc software, a provider of onpremise and cloud technologies, has announced its first ipad app, joining the growing number of vendors embracing the apple device for crm. Cdc pivotal has traditionally been more of midmarket solution, but we also evaluated them in the large company report and the small company report, said william band, an analyst at forrester research. Cdc launches sales of pivotal crm in india through its. Overall aptean pivotal crm met the organizations needs in streamlining certain business line processes, providing a degree of insight through its reporting capabilities on business profitability, member retention, sales growth, etc. Cdc software has announced the launch of pivotal crm sales in the india market through its new franchise partner, cdc crm solutions private ltd. Cdc releases pivotal crm for ipad enterprise apps today. Cdc softwares vertical crm solutions gain momentum in. The company expects to leverage the technological expertise of these north american businesses in its quest to capture a major share of the soontoboom enterprise software market in. Cdc softwares vertical crm solutions gain momentum in financial services industries cdc software, a wholly owned subsidiary of cdc corporation and a provider of enterprise software applications, announced recently broad customer adoption of its industryspecific pivotal crm and saratoga crm solutions for the financial services industries.
It offers overall services covering the life circle of software solutions including execution, project consulting, outsourcing, application management, and offshore development. Cdc mobile crm enables organizations to access their crm system through laptops and mobile devices such as webenabled phones, tablets and other wireless tools. Cdc software launches pivotal crm for ipad mycustomer. Pivotal has all of the functionality of a market leading crm flexibility, reliability, smart reporting, and mobile accessand offers capabilities that go beyond just a crm. Pivotal software not only gives companies the capability to be customercentric market leaders, it also gives them the mobile crm capability needed to remain at the forefronttoday, tomorrow, and in the years ahead. Cdc softwares pivotal crm solution receives prestigious. China is the owner of cdc software, a company focused on providing businessmanagement software solutions. Boston, ma prweb april 29, 2009 vaultus mobile technologies a leader in enterprise mobility solutions today announced cdc software, a leading enterprise software and services provider, has implemented the vaultus mobiscaler framework with bestinclass security and performance for its pivotal crm solutions to make the pivotal crm advantage available to mobile endusers.
Verify if the diagnostics toolbar button is available in pivotal client. Pivotal crm is a highlyeffective customer relationship management solution that leverages a microsoftlike interface. Cdc softwares product suite includes pivotal crm customer relationship management, c360 crm addon products, industry solutions and development tools for the microsoft dynamics crm platform, ross erp enterprise resource planning and scm supply chain. Pivotal mobile crm solutions ensure business activities are never delayed because of limited access to critical data. In todays fastpaced, highly competitive economy, organisations dont have time to waste with homegrown software, duplicative spreadsheets, and inefficient onesizefitsall solutions. Cdc software product suite includes pivotal crm, saratoga crm, crm addon products, industry solutions and development tools for the microsoft dynamics crm platform, cdc factory, ross. Pivotal mobile crm for todays sales forcecrm that fits your business 2. The release of cdc pivotal social crm, however, a move greenberg calls. Cdcs extensive portfolio of products are proven to increase profitability, and pivotal crm has become one of the most popular crm software offerings worldwide. If customer experience matters to you, we can help no matter what industry youre in. Enterprise ipaas solutions for contact centers cdc software. When leading companies need to integrate their call center telephony platforms with their crms and other systems of record, they consistently turn to cdc software. Pedro hernandez is a contributing editor at, the news service of the it business edge network, the network for technology professionals.
Since then, cdc has remained off of the crm front pages. Enterprise application software providers cdc software corporation and consona corporation, with a total of 1,500 employees and 5,000 customers, merged in august 2012 to form aptean corporation aptean sells software for the financial, manufacturing and other markets integrating customer relationship management crm, customer experience management cem, enterprise resource. With cdc mobile crm, sales teams can take their crm on the road with them, improving productivity and profits. As part of its change in direction, cdc has made a number of strategic acquisitions, namely of ross systems erp, imi corp. Cdc software is a wholly owned subsidiary of cdc corporation and a provider of industryspecific enterprise software applications and business services. Pivotals productivity tools help organizations save precious time by. Cdc corporation provides enterprise software, erp and crm software solutions, crm products and applications designed to increase efficiencies and profitability. Cdc pivotal now offers social and small business crm. With its seamless and flexible platform, pivotal enables customized experiences built. Cdc software has taken a 19 percent ownership stake in cdc crm solutions private ltd. Pivotal turned down a bid from oak investment partners and an unsolicited acquisition offer from. Pivotal web services generator pivotal web services generator is a. Pivotal crm includes software tools for sales force automation sfa, marketing automation and lead management, and customer service automation, as well as partner management, mobile crm, analytics and call scripting.
The new mobile application features a highlyvisual personalized dashboard that includes charts, web pages and search result lists pertinent to each user. Pivotal crm, cdcs software suite, is a highlyeffective customer relationship management solution that leverages a microsoftlike interface. The pivotal crm for ipad app is available now as a free download from the itunes store. Cdc software s product suite includes the pivotal crm customer relationship management, c360 crm addon products, industry solutions and development tools for the microsoft dynamics crm. Aptean is on a mission to support your needs and industry challenges with tailored erp, supply chain management and compliance solutions.
Crm software for your complex processes new orleans firm finds growth following hurricane katrina using pivotal crm. With a reduced learning curve and highlevel of customization, pivotal crm can be tailored to fit an exact users needs and address industry. Deployed in weeks in the cloud, on premise or in a hybrid environment, cdc creates a realtime, eventsbased link between your telephony system, crm, marketing automation platform and other solutions. Crm software company pivotal has accepted the bid from the hong kongbased company cdc software. Cdc software corporation has released the pivotal crm application for the ipad, which enables users to access their customer relationship management information from any location. Pivotal crm is cdc softwares customer relationship management solution. Automate and support business processes with industryspecific erp solutions. Pivotal crm is an aptean software platform aimed at organizations of all sizes across a number industries including manufacturing, healthcare, and realestate. About cdc software since its founding in 2002, cdc software has been. Net framework, it is ideal for microsoft houses and any company looking to integrate a. Enterprise software solutions erp, scm, crm aptean. Pivotal corporations crm applications are focused on the requirements of midsized enterprises a powerful, highly flexible application platform, a complete set of crm applications, and lowcost, resultsproducing implementation services. Our pivotal crm system is designed to give our salespeople easytouse access tocustomer and prospect data, inventory levels, quotes, orders, and financial information relating to each account including sales, profits, margins, and account balances. With cdc software crmtelephony integration, contact center agents are delivered highly actionable caller data name, location, service history and more before they can even say hello.
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